Solar Maintenance and Repairs North West
Keep Your Lights On and Your Savings High with Professional Solar Care.
You invested in solar to escape load shedding and rising electricity costs. But a solar system is a working asset—like a vehicle or a business—and without proper care, its performance degrades. Dust, loose connections, heat, and software glitches can turn a high-performing investment into a frustrating expense.
Rohen Services provides comprehensive Solar Maintenance and Repairs in the North West, serving Klerksdorp, Potchefstroom, Rustenburg, and surrounding areas. Whether your inverter is flashing a red error light, your batteries aren’t holding a charge, or you simply want to protect your warranty with an annual service, we are the local experts you can trust.
We don’t just “wipe the panels.” We diagnose, repair, and optimise.
Why Solar Maintenance and Repairs North West is Non-Negotiable
Living in the North West Province comes with unique environmental challenges that affect solar hardware. We aren’t in the mild Cape or the humid KZN coast; we deal with extremes.
The “North West Factor”
- High Dust Levels: Our region, particularly around Klerksdorp and the mining belts, has high particulate matter in the air. This dust settles on panels, creating a “shading” effect that can drop your power production by up to 30%.
- Thermal Cycling: We experience blazing hot days and freezing cold nights. This expansion and contraction loosens electrical terminals over time, creating “hot spots” that can lead to burnt wires or, in worst-case scenarios, fires.
- Lightning & Surges: Highveld storms are notorious. If your surge protection devices (SPDs) have taken a hit, they may no longer be protecting your expensive inverter.
Ignorance isn’t bliss; it’s expensive. A neglected system works harder, runs hotter, and dies younger.
Our Core Services: Solar Maintenance and Repairs North West
We offer a tiered approach to keeping your system healthy, from emergency repairs to scheduled preventative care.
1. Urgent Solar System Repairs
When the power goes out, you need answers fast. We specialise in Solar Inverter Repairs in Klerksdorp and across the province. We troubleshoot and fix:
- Inverter Faults: Red alarm lights, error codes (F56, F13, etc.), and constant restarting.
- Battery Issues: Batteries that drain too quickly, refuse to charge to 100%, or disconnect from the inverter.
- Tripping Breakers: If your solar distribution board keeps tripping Earth Leakage, there is a safety fault that needs immediate attention.
- Communication Errors: When your inverter stops talking to your battery (BMS communication failure), the system becomes unstable.
2. Comprehensive System Audits
Did you buy a house with a pre-installed solar system? Or perhaps you used an installer who has since disappeared? We provide a “Health Check” Audit to Fix Solar System Faults in North West. We inspect:
- COC Compliance: Is the installation actually legal and safe?
- Cable Sizing: Are the cables too thin for the load (a common fire hazard)?
- Fuse Ratings: Are your batteries properly fused?
- Earthing: Is the system correctly earthed to prevent shock?
3. Professional Panel Cleaning
Rain does not clean your panels; it just moves the dirt around. Bird droppings, lichen, and cemented dust create “hard shading.” This doesn’t just lower output; it damages the panel cells permanently through “hotspotting.” As part of our Solar Maintenance and Repairs North West service, our Solar Panel Cleaning Services North West use de-ionised water and non-abrasive equipment to restore 100% clarity without scratching the glass or voiding your warranty.
Inverter & Battery Brands We Service
We are experienced with the leading hardware brands found in South African homes. We understand the specific software quirks and firmware updates required for:
- Sunsynk & Deye: The most popular hybrids. We fix “Bus Soft Start” failures, relay errors, and BMS communication issues.
- Victron Energy: The gold standard. We troubleshoot VRM connectivity, VE.Bus errors, and configuration settings.
- Growatt & Kodalux: We resolve MPPT faults and grid-syncing issues.
- Lithium Batteries: Hubble, Freedom Won, Sunsynk, Pylontech, and SolarMD. We can often “wake up” batteries that have gone into deep sleep mode or re-balance cells that have drifted.
Note: If your original installer is no longer in business, we can take over the management of your warranty in many cases, provided the system is brought up to code. Rohen Services specializes in Solar Maintenance and Repairs North West.
The Hidden Dangers of “DIY” Solar Repair
We love a good DIY project, but a solar system is a mini power station attached to your house.
- DC Arc Faults: Disconnecting a solar panel while the sun is shining can draw a DC arc that is hot enough to melt metal and start an instant fire.
- High Voltage: String inverters can carry up to 600V or 1000V DC. This is lethal.
- Battery Amperage: A lithium battery short circuit releases massive energy instantly.
Please, for the safety of your family and your home insurance validity, do not open your inverter or distribution board. Call a qualified technician.
Solar Maintenance and Repairs North West
Our 10-Point Solar Maintenance and Repairs North West Checklist
Thermal Imaging Scan
We scan the distribution board and inverter connections for invisible heat build-up (a sign of loose wires).
Torque Check
We re-tighten all electrical screws to the manufacturer’s torque specifications to prevent fire hazards.
PV Voltage Test
We check each string of panels to ensure they are producing the correct voltage and identifying any underperforming panels.
Inverter Airflow Check
We clean the heatsinks and fans. Dust-clogged fans cause inverters to overheat and throttle power.
Firmware Update
We ensure your inverter and battery are running the latest, most stable software for optimal performance.
Cabling Inspection
We check for UV damage on roof cables and potential rodent damage in ceilings.
Isolator Safety Check
We verify that DC isolators are not water-damaged, which is a common failure point in older installations.
Earth Resistance Test
We confirm the system has a solid path to earth to protect your family and equipment from surges.
Battery Health Report
We read the internal logs of the battery to check cell health and total cycles used.
Performance Optimisation
We tweak settings to ensure you are using maximum solar power and minimum grid power.
Need Your Solar System Fixed or Serviced?
Don’t let a small fault turn into a major expense. Whether it’s a red error light, dirty panels, or a battery that won’t hold a charge, our Solar Maintenance and Repairs North West team is ready to restore your power.
Book Your System Check TodayCommon Solar Problems We Solve in the North West
My battery goes flat during load shedding.
The Cause: Often, the inverter settings are wrong (e.g., the “Grid Charge” point is set too low), or the battery bank is undersized for the load you are running.
The Fix: We re-program the time-of-use settings or recommend load management strategies.
My solar power keeps tripping the mains.
The Cause: This is often an “Earth Neutral Bond” issue. When the grid falls away (load shedding), the inverter must bond Neutral to Earth for safety. If this relay fails or isn’t installed, your Earth Leakage will trip.
The Fix: We install or repair the Earth Neutral bond device.
My system production has dropped.
The Cause: Usually, dirty panels or a single damaged panel dragging down the whole string.
The Fix: Professional cleaning and string testing.
Rohen Services is proud to be a local North West business. We are not a call centre in Johannesburg; we are right here. We provide Solar Maintenance and Repairs North West in:
- Klerksdorp: Our main hub. Fast response times for urgent repairs.
- Potchefstroom: Serving residential homes and student accommodation solar systems.
- Rustenburg: Handling heavy-duty systems affected by mining dust.
- Stilfontein & Orkney: Upgrading and repairing older systems.
- Hartbeesfontein, Wolmaransstad & Lichtenburg: We travel to you.
Need Your Solar System Fixed or Serviced?
Don’t let a small fault turn into a major expense. Whether it’s a red error light, dirty panels, or a battery that won’t hold a charge, our team is ready to restore your power.
Book Your System Check TodayWhat to Expect During a Solar Maintenance and Repairs North West Visit
When you book a system check with Rohen Services, our process is structured, transparent, and designed to give you complete confidence in your investment. We begin with a diagnostic assessment so we can understand the cause of the problem — whether it’s reduced production, battery faults, inverter errors or unexplained tripping. Once the issue is identified, we test each component of your system to confirm whether the fault is hardware-related, wiring-related or configuration-related.
During the visit, our technicians also carry out preventative checks to stop small problems from growing into bigger ones. We measure voltage and current on each string, verify correct earthing, inspect isolators, and confirm that your battery and inverter settings match the way you actually use power in your home. If we detect areas where your system can perform better — such as changing charge limits, adjusting time-of-use schedules or improving load management — we handle it immediately.
After the diagnostic and optimisation steps, we compile a digital health report. This summarises the condition of your panels, wiring, inverter, batteries and safety components, along with images and recommended next steps. You will know exactly what is working well, what needs attention now, and what may need attention in the future. This removes guesswork and helps you plan financially without unexpected surprises.
Why Choose Rohen Services for Solar Maintenance and Repairs North West
The North West has unique challenges that can shorten the lifespan of a solar system if it isn’t serviced correctly. Our team understands these conditions and works with them every day. Dust from mining areas, thermal expansion on hot roofs, strong winds, and high-intensity thunderstorms all put extra pressure on solar hardware. This is why our maintenance approach focuses not only on fixing faults but also on preventing them.
We service all major inverter and battery brands, and unlike many installers, we support systems originally installed by other companies — even if the installer has closed down. If your system needs to be brought up to code, we guide you through the compliance steps to protect both your warranty and your home insurance.
With Rohen Services, you’re not just booking a repair. You’re investing in long-term performance, safety and peace of mind.
FAQ’s about Solar Maintenance and Repairs North West
How often should I have my solar panels cleaned in the North West?
Due to the dusty conditions in areas like Klerksdorp and Rustenburg, we recommend professional cleaning every 3 to 6 months. If you live near gravel roads or mining operations, quarterly cleaning is essential to maintain performance.
My inverter is showing a red light. What should I do?
First, check the error code on the screen and consult your manual. If you are unsure, do not attempt to reset the system repeatedly. Turn off the inverter at the AC and DC isolators and call a professional. Continuous restarting on a fault can cause permanent hardware damage.
Do you repair systems installed by other companies?
Yes, absolutely. Many solar companies have come and gone. Rohen Services is happy to take over the maintenance and repair of “orphaned” systems, provided we can conduct a safety audit first to ensure the installation is compliant.
Is solar maintenance necessary for warranty claims?
Yes. Most manufacturers (like Sunsynk, Deye, and Victron) require proof of installation compliance and regular maintenance. If your inverter fails due to dust buildup or loose connections (negligence), the warranty may be voided.
Can you upgrade my existing solar system?
Yes. During a repair or maintenance visit, we can assess if you need more panels, a second battery, or a larger inverter. We can integrate new hardware into your existing setup seamlessly.
Why is my battery not charging to 100%?
This is often a communication error between the battery BMS and the inverter, or the battery cells are unbalanced. We can update the firmware and perform a controlled charge to re-balance the cells.
What does a solar audit cost?
Our audit fees depend on the size and location of the system. However, the audit fee is an investment in safety and performance, often paying for itself by identifying efficiency losses.
Do you offer Service Level Agreements (SLAs)?
Yes. For businesses and large residential estates, we offer monthly or quarterly SLAs that cover regular inspections, cleaning, and priority repair call-outs.
Need Your Solar System Fixed or Serviced?
Don’t let a small fault turn into a major expense. Whether it’s a red error light, dirty panels, or a battery that won’t hold a charge, our team is ready to restore your power.
Book Your System Check Today